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Published: Monday, 29 June 2015 15:27
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Written by John Williams
29th June 2015 sees new guidance issued by the GMC about doctors apologising in person to patients where a mistake has been made. This follows on from the "duty of candour" which followed the recommendations of the Francis Report into the Mid Staffs scandal.. Paragraph 55 of Good Medical Practice provides
"55. You must be open and honest with patients if things go wrong. If a patient under your care has suffered harm or distress, you should:
a. put matters right (if that is possible) b. offer an apology c. explain fully and promptly what has happened and the likely short-term and long-term effects."
GMC Guidance in their case notes now sets out "If things go wrong with a patient's care doctors must be open and honest and prepared to apologise themselves to the patient (or their relatives) whether or not they were personally responsible for the incident. Guidance from the NHS Litigation Authority confirms that an apology is not an admission of liability - which is a concern that some doctors have about apologising. GMC guidance (in Good Medical Practice) states that an apology should be offered, but it is more important that the doctor explains fully and promptly what's happened, and what are likely to be the effects in both the short and long term. "
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